Don’t dread having to take another call. Savvy professionals know how to make every phone conversation count. You too can learn their secrets in getting callers to schedule an appointment, prevent broken appointments, and even get their friends to call you for an appointment.
This session will teach you…
- How to deal with emergencies
- What do about last minute cancellations
- The ability to converse with someone who “only wants to get their teeth cleaned”
- How to answer the patient who is “shopping” for the best price
- To make reminder/confirmation calls
- What to say to the “you don’t take my insurance?” patient